WH6X Frequently Asked Questions
16
The WH6X headset is not set as the default audio device for PC. Use the audio settings in the
sound control panel/preferences to select the headset as the default audio device.
For WIN 8/ WIN 8.1/ WIN 10 OS:
1) Go to Control Panel->Hardware and Sound->Sound.
2) In the Playback tab, highlight the desired headset and select Set Default.
3) Confirm the action.
For MAC OS:
1) Go to your System Preferences -> Sound.
2) In the Output tab, select the WH6X as your Playback Device.
For more information, refer to web resources.
The WH6X headset is not set as the audio device for softphone client.
Related topics:
Softphone Clients Issues
24.Why can't the other party hear me?
The microphone is muted. Press the Mute button on the headset to unmute. For WH62/WH66
headset, you can also move the microphone boom-arm down to unmute the microphone.