WH6X Frequently Asked Questions
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headset model and the connected device. For WH66/WH67, you can also change it on the base screen.
53.What is the range between my headset and the base?
The ranger from the base to the headset can be up to 160 meters/525 feet for the WH62/WH66, and 120
meters/394 feet for the WH63/WH67.
The actual range may be somewhat shorter due to physical obstructions such as walls.
If you move beyond the range while talking, you will hear “out of range” tone from the headset. When you
move back in the range, the current call will continue. If you remain out of range for 10 minutes, the
headset will automatically power off.
Accessory Issues
54.What is a busylight BLT60?
The busylight glows red to let people know when you’re on a call and keep you from being interrupted.
Some LED statuses require softphone support. For WH66/WH67, you can also set the busylight status
manually when you don’t want to be disturbed. The WH62/WH63 does not support presence status.
For more information, refer to the WH6X user guide.
Firmware Issues
55.What is firmware?
Firmware is product software that controls how a device operates. To ensure your device is performing
optimally, we recommend that you update the firmware to the latest version.
Please go to the product support page to download the available firmware.
56.How to update the firmware for my device using Yealink
USB Connect?
Prerequisites
The firmware version of Yealink USB Connect should be 0.32.69.0 or later.
Procedure
1. Run Yealink USB Connect.
2. Go to Update device.
3. Do one of the following:
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