Routine Maintenance
Cleaning Schedule and Procedures
126
P1056468-002 7/3/13
Clean the Media Compartment
After every four rolls of media, inspect the media compartment. Use a soft bristle brush or a
vacuum cleaner to remove any dirt and lint from the interior of the printer.
Clean the Printhead and Platen Roller
If print quality does not improve after you perform this procedure, clean the printhead with
Save-a-Printhead cleaning film. This specially coated material removes contamination
buildup without damaging the printhead. Call your authorized Zebra reseller or distributor for
more information.
Clean the printhead after every roll (1500 feet or 450 m) of thermal transfer ribbon or after
every roll (500 feet or 150 m) of direct thermal labels or when
CLEAN HEAD NOW appears
on the LCD. Clean the printhead more often if you see inconsistent print quality, such as voids
in the bar code or graphics.
To clean the printhead and platen roller, complete these steps:
1. Open the printhead assembly by rotating the printhead-open lever (1).
Caution • The printhead may be hot and can cause severe burns. Allow the printhead to
cool.
Caution • Before touching the printhead assembly, discharge any built-up static electricity
by touching the metal printer frame or by using an anti-static wriststrap and mat.
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
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