Page 22 of 24 HydroTap Installation and Operating Instructions - 89650UK - August 2011 v1.02
Trouble Shooting
Symptom Possible Cause Solution
No LED display, no tap head
lights or, no water when tap
levers are operated.
No power. Check power supply.
Plug is not located in power socket. Ensure power plug is correctly fitted and switch is
turned ON.
Tap loom is not connected to
HydroTap unit.
Check loom connection.
Possible internal fault. Contact your authorised Service Provider.
Program in OFF cycle Check LCD for information.
No water flow from HydroTap Water supply isolated. Check water supply is ON.
Water supply not connected. Check to ensure plumbing connection is made.
Power supply not connected. Check power plug is correctly fitted and switch is
turned ON.
Tap loom is not connected to
HydroTap unit.
Check for loom connection
Possible internal fault. Contact your authorised Service Provider.
Program in OFF cycle. Check LCD for information.
Child safety lock is ON Deactivate Child safety lock.
No water flow from mixer tap Faulty non return valve Check and Replace faulty non return valves
Faulty restrictaflow valve Clean and reset restrictaflow valve
Water supply not connected. Check plumbing connection & turn water ON
No hot water from mixer Hot tank empty - Excessive use Wait for tank to refill and reheat
Faulty venturi check valve Replace faulty venturi check valve
Slow water recovery after use Filter may require replacement. Check filter usage on LCD screen, if “filter change”
is displayed follow instructions on page 16 & 17.
Water not hot Unit is in Sleep Mode. Momentarily operate the HydroTap Hot lever and
wait for the Red LED to stop flashing.
Unit has just come out of OFF cycle. Wait for Red LED to stop flashing.
Possible internal fault. Contact your authorised Service Provider.
Water not chilled Excessive use, unit refilling or chilling
down to temperature.
Wait for Blue LED to stop flashing.
Possible internal fault. Contact your authorised Service Provider.
Alternating display messages More than one fault identified at the
same time
Record the number and type of faults
Contact your authorised Service Provider.
Hot tank overflowing Faulty venturi check valve Check & Replace faulty non return valves
Mixer tap operation reversed Braided hoses incorrectly fitted Check position of Blue and White connections
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