Acer Aspire 7740G Series User Manual

Chapter 4 89
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) Go To
Power failure. (The power indicator does
not go on or stay on.)
“Power System Check” on page 91.
POST does not complete. No beep or error
codes are indicated.
“Power-On Self-Test (POST) Error
Message” on page 92
“Undetermined Problems” on page 104
POST detects an error and displayed
messages on screen.
“Error Message List” on page 94
Other symptoms (i.e. LCD display problems
or others).
“Power-On Self-Test (POST) Error
Message” on page 92
Symptoms cannot be re-created
(intermittent problems).
Use the customer-reported symptoms and
go to “Power-On Self-Test (POST) Error
Message” on page 92
“Intermittent Problems” on page 104
“Undetermined Problems” on page 104
Troubleshooting
Chapter 4

Acer Aspire 7740G Series Specifications

General

Memory	Up to 8GB DDR3
Storage	Up to 640GB HDD
Battery	6-cell Li-ion
Wireless	802.11b/g/n Wi-Fi
LAN	Gigabit Ethernet
Webcam	Acer Crystal Eye webcam
Processor	Intel Core i3/i5/i7
Graphics	ATI Mobility Radeon HD 5650
Display	17.3" HD+ (1600 x 900) / Full HD (1920 x 1080)
Optical Drive	DVD Super Multi DL
Operating System	Windows 7 Home Premium / Professional
Chipset	Intel HM55
Card Reader	Multi-in-1 card reader
Ports	HDMI, VGA, Ethernet