Brother DCP-8150DN Service Manual

2-85
Confidential
4.4 Troubleshooting for Software Problems
End users can solve problems related to software, for instance, printing is not possible from a
computer although the test print and Printer Settings print can be performed from the
machine, as long as they follow the User Check items. If the problem still cannot be solved,
follow each procedure according to the step number in the tables below.
4.4.1 Cannot print data
*
Check the Product ID on a Macintosh according to the following procedure:
(1) Select "About This Mac" from the "Apple" menu.
(2) Press the "More Info..." button in the "About This Mac" dialogue box.
(3) Select "USB" at the bottom of "Hardware" in the "Content" on the left side of the screen.
(4) Select "MFC-XXXX" or "DCP-XXXX" in the "USB Device Tree".
(5) Check the "Product ID" under "MFC-XXXX"or "DCP-XXXX".
Product ID (hexadecimal)
<User Check>
- Check that the USB cable, LAN cable, or parallel cable is not damaged.
- When using an interface switch, check that the correct machine is selected.
- Check the relevant section in the User's Guide.
- Check the driver setting.
- Reset the machine to the default settings. (Refer to the User's Guide.)
Step Cause Remedy
1
Machine connection For Macintosh, check the Product ID*.
When it is wrong, install the firmware.
2 Main PCB failure Replace the main PCB ASSY.
• DCP-8110D: 02Ach
• DCP-8112DN: 02B5h
• DCP-8152DN: 02B6h
• DCP-8157DN: 02B7h
• MFC-8510D: 029Dh
• MFC-8512DN: 02B8h
• MFC-8520DN: 0296h
• MFC-8712DW: 02B9h
• MFC-8910DW: 0298h
• MFC-8950DW: 0299h
• DCP-8110DN: 0291h
• DCP-8150DN: 0292h
• DCP-8155DN: 0293h
• DCP-8250DN: 0294h
• MFC-8510DN: 0295h
• MFC-8515DN: 029Ch
• MFC-8710DW: 0297h
• MFC-8810DW: 02D4h
• MFC-8912DW: 02BCh
• MFC-8952DW: 02BBh

Brother DCP-8150DN Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	40 ppm
Duplex print speed (black, normal quality, A4/US Letter)	9 ppm
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	99 copies
Time to first copy (black, normal)	10.5 s
Scan to	E-mail, File, FTP, Image, OCR, USB
Scan drivers	ICA, TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	48 bit
Maximum scan area	Legal (216 x 356) mm
Output color depth	24 bit
Maximum scan resolution	19200 x 19200 DPI
Faxing	No
Printing colors	Black
Maximum duty cycle	50000 pages per month
Recommended duty cycle	500 - 3500 pages per month
Number of print cartridges	1
Page description languages	BR-Script 3, Epson FX, IBM ProPrinter, PCL 6
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Custom media width	76.2 - 215.9 mm
Maximum print size	216 x 356 mm
Custom media length	127 - 355.6 mm
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper, Thick paper, Thin paper
Paper tray media weight	60 - 105 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
JIS B-series sizes (B0...B9)	B5
Duplex media weight (imperial)	16 - 28 lbs
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Paper tray media weight (imperial)	16 - 43 lbs
Display	LCD
Market positioning	Business
Display number of lines	5 lines
Display number of characters	22
Standard interfaces	USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print
Maximum internal memory	320 MB
Sound power level (standby)	37 dB
Sound pressure level (printing)	59 dB
Sound pressure level (quiet mode)	54 dB
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	1.4 W
Power consumption (PowerSave)	8.1 W
Power consumption (average operating)	702 W
Package depth	533.4 mm
Package width	594.36 mm
Package height	604.52 mm
Package weight	19800 g
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Server operating systems supported	Windows Server 2003, Windows Server 2008
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, Windows 7 Starter, Windows 7 Ultimate, Windows Vista Business, Windows Vista Enterprise, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Ultimate, Windows XP Home, Windows XP Professional, Windows XP Professional x64
Sustainability certificates	ENERGY STAR
Storage temperature (T-T)	0 - 40 °C
Operating temperature (T-T)	10 - 32.5 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Depth	414.02 mm
Width	490.22 mm
Height	447.04 mm