Enable Call Forwarding Status Sync via XSI Service
When call forwarding sync is enabled, the settings related to call forwarding on the server are synchronized
to the phone. The changes in call forwarding settings made on the phone will also be synchronized to the
server.
If XSI sync for call forwarding is enabled and the XSI host server or XSI account is not configured correctly,
the phone user can't forward calls on the phone.
Note
Before you begin
• Access the phone administration web page. See Access the Phone Web Page, on page 92.
• Configure the XSI host server and the corresponding credentials on the Voice > Ext (n) tab.
• When using Login Credentials for XSI server authentication, enter XSI Host Server, Login User
ID, and Login Password in the XSI Line Service section.
• When using SIP Credentials for XSI server authentication, enter XSI Host Server and Login User
ID in the XSI Line Service section, and Auth ID and Password in the Subscriber Information
section.
• Disable Feature Key Sync (FKS) in Call Feature Settings section from Voice > Ext (n) .
Procedure
Step 1 Select Voice > Ext [n] (where [n] is the extension number).
Step 2 Set the CFWD Enable field to Yes.
Step 3 Click Submit All Changes.
Related Topics
DND and Call Forwarding Status Sync, on page 192
Enable Feature Key Sync, on page 193
Enable DND Status Sync via XSI Service
When do not disturb (DND) sync is enabled, the DND setting on the server is synchronized to the phone. The
changes in DND setting made on the phone will also be synchronized to the server.
If XSI sync for DND is enabled and the XSI host server or XSI account is not configured correctly, the phone
user can't turn on DND mode on the phone.
Note
Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
194
Phone Administration
Enable Call Forwarding Status Sync via XSI Service
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