activation code (or a star [*] code) defines. For example, if you configure a programmable softkey with a
speed dial for *67, the call is placed on hold.
Before you begin
Access the phone administration web page. See Access the Phone Web Page, on page 92.
Procedure
Step 1 Select Voice > Phone.
Step 2 In the Programmable Softkeys section, set the Programmable Softkey Enable to Yes.
Step 3 To configure a speed dial PSK, enter the following in the PSK number field:
fnc=sd;ext=extensionname/starcode@$PROXY;vid=n;nme=name
Where:
• fnc= function of the key (speed dial)
• extensionname=extension being dialed or the star code action to perform
• vid= n is the extension that the speed dial will dial out
• name is the name of the speed dial being configured
The name field displays on the softkey on the IP phone screen. We recommend a maximum of 10
characters for a phone. If more characters are used, the label might be truncated on the phone screen.
Note
Step 4 Edit the following:
• Idle Key List: Edit the field as described in the following example:
redial|1;newcall|2;dnd;psk1
If the user incorrectly configures the programmable softkey list features on the phone, the key list on the
phone LCD does not update. For example:
• If a user enters rdeial;newcall;cfwd (redial has been misspelt), the key list is not updated
and the user does not see any change on the LCD.
• If a user enters redial;newcall;cfwd;delchar, the user will not see a change on the LCD,
as the delchar softkey is not allowed in the Idle Key List. Hence, this is an incorrect configuration
of the programmable softkey list.
• PSK1:
fnc=sd;ext=5014@$PROXY;nme=sktest1
In this example, we are configuring a softkey on a phone as a speed dial number for extension 5014
(sktest1).
Note
You can also configure an XML service on the programmable soft key. Enter the string in this format:
fnc=xml;url=http://xml.service.url;nme=name
Cisco IP Phone 6800 Series Multiplatform Phones Administration Guide
170
Phone Administration
Configure Speed Dial on a Programmable Softkey
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