Priority LevelMLPP icon
Level 2—Medium priority (Immediate) call
Level 3—High priority (Flash) call
Level 4—Flash Override
Level 5—Executive Override
Make a Priority Call
To make a priority call, you might need to sign in with your special credentials. You have three chances to
enter these credentials, and you're notified if you've entered them incorrectly.
Procedure
Step 1
Access the Phone app.
Step 2
Press More and select Prec level.
Step 3
Select a priority level.
Step 4
Enter the phone number.
Step 5
Press Answer/Send .
Answer a Priority Call
If you hear a special ring that's faster than usual, you are receiving a priority call.
Procedure
Press Answer.
Answer a Priority Call While on Another Call
If you hear a continuous tone that interrupts your call, you or your coworker are receiving a priority call. Hang
up immediately and let the higher priority call go to the intended person.
Cisco Wireless IP Phone 8821 and 8821-EX User Guide
49
Calls
Make a Priority Call
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