Splitting Conference Calls
After you have created a conference call, you may split those calls back
to their individual calls.
To split a conference call:
Press hold soft key to split the conference.
All calls are split into individual calls and put on hold.
Ending Conference Calls
To end a conference call:
From the Active Conference page, press or hang up.
**NOTE: For the other parties to remain connected you must
press the join soft key and then hang up otherwise the other
callers will remain connected.
Transferring Calls
Call Transfer allows you to send an active call to another phone number or
extension. A call can be transferred in one of two ways:
• Consultative (or Warm) transfer—The party to whom you want to
transfer the call to answers their phone before you transfer the call or
hang up. You can consult with them before completing the transfer.
• Blind transfer—The call is automatically transferred after you dial the
number of the party to whom you want to transfer the call.
Performing a Consultative (Warm) Transfer
To transfer a call:
1. During a call press the xfer, the active call is placed on hold.
2. Enter the number to which you want to transfer the call to and press the
dial soft key.
3. As soon as you hear the ring-back sound or after the party answers (and
you speak to the party), press the xfer to complete the transfer.
You can talk privately to the party to which you are transferring the call
before the transfer is completed.
**Note: You must hit the xfer soft key or the transfer will not complete
21
To Next Page
Loading...
Need help?
General
