Note: If the transfer party does not pick up the phone, touch #6 to return to the original caller.
Call Park
To Park a call
Parking a call is very similar to putting a call on hold. The key difference is , when you put a call on
hold you can only retrieve the held call from the phone that put the call on hold. With Call Park, you
can put a call on hold and pick it up from ANY phone within the same Call Park Group. Through the
Admin Portal, Call Park Groups can be creates so specific groups of
phones can park calls for each other. If you do not create specific Call Park Groups, all phones are
automatically assigned to the Standard Call Park Group.
To create a Call Park Group which allows specific phone to park calls for each other, login to the
Admin Portal and click the Groups Tab then select Call Park Groups.
To Park a Call:
1. While on a call, press the park soft key.
2. The phone will respond with a voice prompt such as “Call Parked on 9001”. The caller will
hear hold music.
3. To pick up the parked call, anyone on any phone may dial the park number (9001 in this
example) to be connected with the caller.
Paging (Intercom)
To page to all phones
Paging allows you to speak to all phones at the same time through their
speaker phone. If you pick up the handset during a page, you will hear
the message in the handset. Paging is used to make announcements
such as “Jim, you have a visitor in the lobby” or to let people know about
a parked call such as “Susan, you have a call waiting on Park 9001”.
Paging will only notify phones not in use or not set to DND.
To group specific phones so only they receive specific Paging calls, login to
the Admin Portal and click the Groups Tab then select Paging Groups.
Initiating a Page
1. Either pick-up the handset or uses the speaker phone.
2. Dial the Paging Group (9100 is the Standard Paging Group for all
phones).
3. Wait for the tone.
4. Make your announcement which will be heard on all phones.
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