Convotherm OSP User Manual

55
What if ...
Remedying Faults
The following table helps you in the event of
faults or malfunctions during the operation of
your CONVOTHERM. It shows possible causes
and their remedies.
The CONVOTHERM signals possible faults on
the display with an error message, e.g. E 01.
On the CONVOTHERM OSP / OSG, the fault is also
displayed in plain text.
/
Call Service
Flush steam generator
Call Service
Call Service
Call Service
Controller defective
ID error/Software error/
Connection broken
E80/E95/E 96
Fault Message on display
(OSP/OSG)
Possible cause Remedy
Low water level
Solenoid valve defective Call Service
Water supply closed
Steam generator drain plug leaking Screw in drain plug finger-tight
Solenoid valve dirt screen soiled Remove and clean screen
Open water supply
E01
EL-temp. too high
Connection box ventilation defective,
air supply blocked
Allow steamer to cool down or continue
cooking with a lower cooking chamber
temperature. Call Service
E02
EL-fan fault Auxiliary fan defective Call ServiceE04
Oven overtemp/
Oven probe error
Oven overheating Call Service
Oven sensor defective Call Service
E11/E21
SG overtemp/
SG probe error
Steam generator sensor defective Call ServiceE13/E23
Gas fault Gas supply interrupted Open gas supplyE05
Fan fault
Motor temperature monitor has tripped,
external fuse has blown
Call Service
Fan motor defective Call Service
E03
Condenser overtemp /
Con. probe error
Water supply closed
Open water supply
Solenoid valve dirt screen soiled
Solenoid valve defective
Condenser sensor defective
Condenser overheating due to
connection to hot water supply
Connect steamer to a cold water
supply and switch on again
E15/E25
CTC error KTM sensor defective
Select cooking programmes with time,
Call Service
E22
Bypass probe error Bypass sensor defectiveE24
SG probe error
STB sensor in steam generator
defective
E26
SG overtemp. Steam generator soiledE27
SG heat error Steam generator heater defectiveE33
SG pump error Steam generator pump defectiveE34
Call Service
Call Service
Call Service
Remove and clean screen

Convotherm OSP Specifications

General

Brand	Convotherm
Model	OSP
Category	Kitchen Appliances
Language	English