M-Class 93
7.1 Fault and Warning Messages (Display Printers Only)
All printer functions are internally monitored. If a problem (Fault) or a potential problem (Warning) is detected, the Error
Indicator will be illuminated. A corresponding message will be displayed. These messages, along with possible solutions,
are described below.
Fault Messages: Fault Messages receive the highest display priority. If more than one fault is detected, the display will
toggle between messages.
Note: To return to normal operation after the printer enters a fault condition, the fault must be corrected and then the FEED Key
must be pressed to clear the condition.
Printer Fault Messages
Displayed Message Description Possible Solution(s)
!
!
35W!PVU!PG!UPMFSBODF!
!
The printer has detected a
drop in the 24-volt power
supply.
Try cycling the printer power ‘Off’ and ‘On’. If the fault
does not clear, call for service.
!
!
BED!GBVMU!
!
The printer has detected an
analog to digital circuit
converter failure.
Try cycling the printer power ‘Off’ and ‘On’. If the fault
does not clear, call for service.
!
!
DVUUFS!GBVMU!
!
The printer has detected a
cutter mechanism fault.
WARNING! Use extreme care. Turn ‘Off’ and unplug the printer
before proceeding.
Examine the cutter for obstructions and ensure that the
cutter cable is properly installed. Plug in and turn ‘On’ the
printer. Press the FEED Key. If the fault does not clear, call
for service.
!
!
ENB!GBVMU!
The printer has detected a
Direct Memory Access
failure.
Try cycling the printer power ‘Off’ and ‘On’. If the fault
does not clear, call for service.
!
HBQ!NPEF!
DBOOPU!DBMJCSBUF!
!
Consistently low sensor
readings were detected.
Press any key to continue. Ensure that media was inserted in
the media sensor during the appropriate calibration step; also
ensure that the sensor is free of debris. Retry the calibration.
If the problem persists, try the ‘Advanced Entry
Calibration’; see Section 5.4.3.
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