THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER
Replace the used print cartridge with a new one. If the problem continues, the printer may need to be serviced.
For more information, contact Customer Support.
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These are the possible solutions. Try one or more of the following:
THE TONER IS SMEARED
Select another tray or feeder to feed the paper for the job:
• From the printer control panel, select the Default Source from the Paper Menu.
• For Windows users, select the paper source from Print Properties.
• For Macintosh users, select the paper source from the Print dialog and pop-up menus.
THE PRINT CARTRIDGE MAY BE DEFECTIVE
Replace the print cartridge.
THE PAPER PATH MAY NOT BE CLEAR
Check the paper path around the print cartridge.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
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Troubleshooting
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