Clearing jams
Avoiding jams
The following hints can help you avoid jams:
• Use only recommended paper or specialty media. For more information, see “Paper and specialty media guide”
on page 64.
• Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
• Do not load wrinkled, creased, damp, or curled paper.
• Flex, fan, and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same stack.
• Store the paper in an appropriate environment.
• Do not remove trays while the printer is printing. Wait for the light to come on before removing a tray. The
light sequence for loading paper also signals that the tray may be removed:
Load paper
- On
• Do not load the manual feeder while the printer is printing. Wait for the light to come on.
• Push all trays in firmly after loading paper.
• Make sure the guides in the trays are properly positioned, and are not pressing too tightly against the paper.
• Make sure all paper sizes and paper types are set correctly.
• Make sure all printer cables are attached correctly. For more information, see the setup documentation.
Clearing jams
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