Digital Ally, Inc. | Support
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DVM-800 Installation Guide | 860-00185-00 Rev L
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How to Reset the DVM-800 System
Using a small blunt object such as a small eye-glass screwdriver or a paper clip, press
the reset button on the DVM. The reset button is recessed and on the road facing,
driver’s side of the housing as shown here.
Basic Troubleshooting
Symptom Resolution
System will not power up
• Verify the power cable connector is connected to the
back of the DVM.
• Check the power cable fuses located in the in-line fuse
housing on the power cable.
• Verify there are no breaks, pinches, or cuts in the
wiring or cable harness.
• Check the wiring and voltage levels to the vehicle
power and ignition switch wiring (page 3-4)
All LEDs are ashing rapidly in
unison
• The external SD card does not have enough free
available storage. Replace the external SD card with a
blank SD card.
• An internal error has occurred. Try resetting the DVM,
if problem continues, call tech support.
DVM powers up but doesn’t
record
• Verify the device conguration.
• Try resetting the DVM, if problem continues, call tech
support.
DVM powers up and goes
directly to an event record
(Red LED Flashes)
An event record has been triggered from either an internal
sensor or from an IF Box:
• Disconnect the Sensor Cable RJ45 connector from the
IF Box and reset the DVM. If the problem doesn’t re-
occur, check the wiring from the vehicle to the sensor
cable.
• Check the DVM conguration parameter values for all
internal sensors and/or IF Box sensors.
Section 5
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