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Trouble Shooting
My Slave USB port on HDX 1000 does not work
The USB slave port allows you to use the HDX 1000 as an external portable hard drive when an internal
hard drive is installed. Using a USB cable, you can directly connect the HDX 1000 to a computer to
transfer files faster than transferring files over the network.
Windows cannot recognize the hard drive because default format for the NMT Application Setup Wizard
is EXT2, a Linux file system.
Solution: Install Ext2Fsd
(http://ext2fsd.sourceforge.net/) on to your computer. Your computer will now
be able to treat the internal HDD inside HDX 1000 as a removable hard drive.
If you are using Windows Vista, you will need to log on to an administrator account before you can use
Ex2Fsd. Due to Vista’s restricted user account management system, you will not be able to find external
hard drives attached to your computer unless you are logged in as an administrator.
The USB port doesn’t work
The HDX 1000 has two USB ports on the back panel, but only the lower USB port (above the LAN)
works. HD Digital Technology has moved the internal circuitry of the top USB port to support the
memory card reader on the front panel. The top USB port can only function as a USB power charging
port. You can plug in your USB hard drive or USB Flash Drive to the bottom USB port. Your USB
device will be displayed in the “Media Source” page and locate your contents from here. If you want to
use multiple USB devices, plug in a powered USB hub.
The SD memory card will be shown as a USB drive on the Media Resource screen.
Why can’t I watch specific videos from a supported website?
The browse-able websites are not fully functional on the HDX 1000. You will not be able to access all of
the content that is available online.
The video / audio is lagging!
Is the torrent file currently downloading? If so, wait until the torrent finishes downloading all files before
playing. The HDX 1000 may not have downloaded all parts of a file within a torrent.
Once the torrent has completed, and the video or audio is still lagging, update the firmware to download
new codecs. The file most likely has new codecs that were not included in the current firmware.
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