Method 1: Clear this Error Using Enlighten
• Log in to Enlighten and access the system.
• Click the Events tab. The next screen shows a current “DC Resistance Low - Power Off”
condition for the system.
• Click DC Resistance Low - Power Off.
• Where “n” is the number of affected devices, click n devices (show details).
• Click the serial number of the affected microinverter.
• Click Reset DC Resistance Low - Power Off Sensor.
The system displays, “A DC Resistance Low- Power Off reset task was issued on [date and
time] for this microinverter and is still pending.”
Method 2: Use Installer Toolkit to Clear the Condition
On the list of detected microinverters, a green dot or red square appears to the left of each
microinverter serial number. A green dot indicates Status OK. A red square indicates an event for that
microinverter.
• Tap the to the left of the serial number to view details for a microinverter event.
• If the microinverter status shows that there is an active DC Resistance Low – Power Off
condition, tap the to send the clear message to the affected microinverter.
The app then indicates that a clear message was sent.
Other Faults
All other faults are reported to the Envoy. Refer to the Enphase Envoy-S Installation and Operation
Manual at enphase.com/support for troubleshooting procedures.
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