B
Select the printer and click Options & Supplies > Utility > Open Printer Utility.
Errors and Solutions (Windows)
Check the details of the error displayed, and then take the necessary measures.
Code Message What to do
W-2301 to
W-2303
W-2305 to
W-2306
Cannot perform [Detect Clogging] correctly.
Start [Maintenance tool], select [Printer maintenance] and
perform [Diagnostic Cleaning].
Contact service support if the error continues to occur.
Perform Diagnostic Cleaning in the
Maintenance Tool.
See the "Maintenance Tool Operation
Guide" for more details on the
Maintenance Tool.
If "Auto nozzle check failed." is
displayed on the Windows screen,
contact Epson Product Support .
I-2307 Cannot perform [Detect Clogging] correctly.
Room temperature may not be within the guaranteed operating
range.
Check the room temperature.
Check the room temperature. Use
within the recommended operating
temperature range.
W-2311 Clogged nozzle(s) detected.
Start [Maintenance tool], select [Printer maintenance] and
perform [Diagnostic Cleaning].
Perform Diagnostic Cleaning in the
Maintenance Tool.
See the "Maintenance Tool Operation
Guide" for more details on the
Maintenance Tool.
I-2401 Replace the maintenance cartridge soon.
Prepare a new maintenance cartridge(xxxx).
You can continue printing until replacement is required.
Check the message, and then click
OK.
Prepare a new maintenance cartridge
with the model number displayed in
xxxx.
See “Replacing the Maintenance
Tank” on page 56
I-2201 Ink Low
(xxxx)
Prepare a new ink cartridge.
You can continue printing until replacement is required.
Epson recommends the genuine Epson cartridges listed above.
Check the message, and then click
OK.
Prepare a new ink cartridge for
replacement.
See “Replacing Ink Cartridges” on
page 48
I-2101 to I-2104 It is nearly time to replace parts.
xxxxxx
Contact a technical representative.
You cannot print if parts have reached the end of their service
life.
Contact Epson Product Support and
request replacement for the part
displayed in xxxxxx.
W-1301 The scrap paper box has come off.
Install the scrap paper box correctly.
Attach the scrap paper box. If a
message is displayed, check the
details.
Troubleshooting
72
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