Errors and Solutions (Mac)
Check the details of the error displayed, and then take the necessary measures.
Code Message What to do
W-2301 to
W-2303
W-2305 to
W-2306
Cannot perform [Detect Clogging] correctly.
Delete all print jobs remaining in the operating system's print
queue.
Perform [Diagnostic Cleaning].
Contact service support if the error continues to occur.
After deleting all of the print jobs,
perform Diagnostic Clean
ing in the
Maintenance Tool.
See the "Maintenance Tool Operation
Guide" for more details on the
Maintenance Tool.
If "Auto nozzle check failed." is
displayed on the screen, contact
Epson Product Support .
I-2307 Cannot perform [Detect Clogging] correctly.
Room temperature may not be within the guaranteed operating
range.
Check the room temperature.
Check the room temperature. Use
within the recommended operating
temperature range.
W-2311 Clogged nozzle(s) detected.
Delete all print jobs remaining in the operating system's print
queue.
Perform [Diagnostic Cleaning].
After deleting all of the print jobs,
perform Diagnostic Cleaning in the
Maintenance Tool.
See the "Maintenance Tool Operation
Guide" for more details on the
Maintenance Tool.
I-2401 Replace the maintenance cartridge soon
Prepare a new maintenance cartridge(xxxx).
You may continue printing until replacement of the
maintenance cartridge is required.
Check the message, and then click
OK.
Prepare a new maintenance cartridge
with the model number displayed in
xxxx.
See “Replacing the Maintenance
Cartridge” on page 56
I-2201 Ink Low
(xxxx)
Prepare a new ink cartridge.
You may continue printing until replacement of the ink
cartridge is required.
Epson recommends the genuine Epson cartridges listed above.
Check the message, and then click
OK.
Prepare a new ink cartridge for the
color and model number displayed in
xxxx, and then get ready to replace the
cartridge.
See “Replacing Ink Cartridges” on
page 48
I-2101 to I-2104 It is nearly time to replace parts.
xxxxxx
Contact a technical representative.
You cannot print if parts have reached the end of their service
life.
Contact Epson Product Support and
request replacement for the part
displayed in xxxxxx.
W-1301 The scrap paper box has come off.
Delete all print jobs remaining in the operating system's print
queue.
Install the scrap paper box correctly.
After deleting all of the print jobs,
attach the scrap paper box. If a
message is displayed, check the
details.
Troubleshooting
77
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