Cause What to do
The printed surface is scuffed or soiled.
Is the paper too thick or too thin?
Check that the paper can be used with this printer.
See “Printer Specifications” on page 103
The back of the printed paper is dirty.
Is there paper powder on the platen?
Clean
the platen.
See “Cleaning the Platen” on page 63
The paper is creased.
Are you using the printer at normal room temperature?
The printer should be used at normal room tempe rature (temperature: 59 to
77˚F (15 to 25 C), humidity: 40 to 60 %). For information about paper such as
thin paper from other manufacturers that requires special handling, see the
documentation supplied with the paper
Problems when Cutting Paper
Cause What to do
The cut is crooked, the cut edge is frayed or
turned up, or the coating is cracked.
The cut
ter needs to be replaced.
Contact Epson Product Support to request cutter replacement.
When a Prob
lem Cannot be Cleared
If you cannot resolve a problem after taking the measures described in the "Troubleshooting" section, contact Epson
Product Support
Troubleshooting
99
To Next Page
Loading...
Need help?
General