Customer help
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• The camera model
• The camera serial number
• The communication protocol, or method, between the camera and your device (for ex-
ample, HDMI, Ethernet, USB, or FireWire)
• Device type (PC/Mac/iPhone/iPad/Android device, etc.)
• Version of any programs from FLIR Systems
• Full name, publication number, and revision number of the manual
4.3 Downloads
On the customer help site you can also download the following:
• Firmware updates for your infrared camera.
• Program updates for your PC/Mac software.
• Freeware and evaluation versions of PC/Mac software.
• User documentation for current, obsolete, and historical products.
• Mechanical drawings (in *.dxf and *.pdf format).
• Cad data models (in *.stp format).
• Application stories.
• Technical datasheets.
• Product catalogs.
#T559498; r.22370/22370; en-US
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