Important information about
FLIR Kx5 series service
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• Contact the service department before shipping the camera. Many problems can be
resolved on the phone—if so, the camera does not need to be shipped.
• The camera must be thoroughly cleaned, decontaminated and disinfected before
shipping to our service department. No hazardous residues are allowed on cameras.
Such residues include—but are not limited to—chemical fire-extinguishing com-
pounds, radioactivity, biohazardous materials, and residues from chemical fires.
• FLIR Systems reserves the right to charge the full cost for the decontamination and
disinfection of contaminated cameras that are shipped to our service department.
#T559946; r. BA/41926/41970; en-US
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