Troubleshooting
Troubleshooting
Should an error occur, first check the following points. If the distortion is still not eliminated,
the monitor should, if possible, be checked on ano ther computer.
If you cannot solve the problem, please contact our Service Desk.
Having this problem? Check the following points:
No screen display
Power indicator does not light up
► Check whethe r the ON/OFF switch on the
monitor is switched on.
► Check whether the power c
able on the
monitor is connected co
rrectly.
► Check whether the computer is switched on.
No screen display
Power indicator is lit
► Check whether the computer is switched on.
► Check w he ther the data cable for the
monitor is correctly attached to the m onitor
port on the computer.
► Press any key on the computer keybo a rd.
The computer may be in power saving
mode.
► Alter the brightness and/or contrast until you
get a picture.
Message: No Signal
► Check w he ther the data cable for the
monitor is correctly attached to the m onitor
port on the computer.
► Check whether the computer is switched on.
Message:
Frequency out of range:
##kHz/##Hz
Please change the display mode
to 1600 x 900 with 60 Hz
The input signal (horizontal frequency and
refresh rate) at the displayed input does not
correspond to the technical data f or the monitor.
► Adjust th e video frequency range using the
computer software (see documentation for
the computer or display adapter).
► Set a diff
erent screen resolution using the
computer
software (see documentation for
the comp
uter or display adapter).
Picture
position not correct
The monitor recognises an undefined mode (see
chapter "
Technical specification", Page 33).
► Press the
AUTO
button to conduct the
auto-adjustment of the screen.
Picture is s haking
► Check w he ther the data cable for the
monitor is correctly attached to the m onitor
port on the computer.
► Press the
AUTO
button to conduct the
auto-adjustment of the screen.
Picture is wrongly adjusted
► Run the Factory Recall function in the O SD
menu.
Th
e Auto Processing message appears.
30 Fujitsu Technology Solutions
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