GE
Direction 5370626-100, Revision 18 LOGIQ e/LOGIQ e Vet/LOGIQ i/Vivid e Basic Service Manual
1-18 Section 1-5 - Customer Assistance
Section 1-5
Customer Assistance
1-5-1 Contact Information
If this equipment does not work as indicated in this service manual or in the User Manual, or if you
require additional assistance, please contact the local distributor or appropriate support resource, as
listed below.
Prepare the following information before you call:
- System ID serial number.
- Software version.
Table 1-17 Phone Numbers for Customer Assistance
Location Phone Number
USA
GE Medical Systems
Ultrasound Service Engineering
9900 Innovation Drive
Wauwatosa, WI 53226
Service: On-site
Service: Parts
Applications support
1-800–437–1171
1-800-558-2040
1-800-682-5327 or 1-262-524-5698
14470 Bergen Blvd
Suite 400
Noblesville IN 46060
Inquires/Loaner Return
Depot PTL
317-814-8421
317-814-8409
Canada 1-800-668-0732
Latin America
Service
Applications support
1-800-321-7937
1-262-524-5698
Europe
GE Ultraschall Deutschland GmbH& Co. KG
BeethovenstraBe 239
Postfach 11 05 60, D-42665 Solingen
Germany
Phone: +33 (0)130-831-300 (General Imaging and Cardiac)
Fax: +49 (0)212-2802-431
Asia (Singapore)
GE Ultrasound Asia
Service Department - Ultrasound
298 Tiong Bahru Road #15-01/06
Central Plaza
Singapore 169730
Tel: +65 291-8528
Fax: +65 6291-7006
Japan Support Center
Phone: 81-42-648-2944
Fax: 81-42-648-2905
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