eXtendo
®
Thermal Printer Family
HENGSTLER
Part No. D 684 124 Mod. No. 4 080812 LEV page 29 of 38
Please be sure to remove power from the printer before moving the cutter blades, and keep
your fingers clear of the blades themselves.
Figure 12
7.5.1. Partial Cut with Chute Sensor
The behavior of the eXtendo
®
family of printers when using the full- and partial-cut
guillotine version of the cutter is different when a partial-cut is made and the printer is
equipped with a chute sensor. With the sensor, the platen motor is locked after the
partial cut is made to make it easy to tear the remaining paper tab and to prevent
vandals from pulling the paper off the paper roll inside the printer. After
approximately 30 seconds, if the sensor detects that the paper has not yet been
taken, the printer will do a full cut to foil any vandals.
When the printer is not equipped with the chute sensor, it cannot detect if the
partially-cut printout has been taken. The printer then locks the platen motor after a
partial cut for 30 seconds. However, at the end of that time, the motor will unlock. It
is then possible for vandals, if they are careful and pull gently, to pull paper from the
paper roll. Therefore, we strongly recommend that all customers order the chute/jam
sensor option if they will make partial cuts. Since the same cutter can be used for
full-cut and partial-cut applications, it is not possible to tie the requirement for the
chute sensor to the type of cutter ordered.
7.6. eXtendo
®
Digital Tools
The eXtendo
®
family of thermal printers includes with the Windows XP driver a series of very
useful tools. These can be run directly from the Tools folder of the driver package once the
driver has been installed. A brief summary of these tools is as follows.
eXtendo
®
Command Tool:
Very simple tool for sending Native Commands to the printer.
eXtendo
®
Configuration Tool:
A very important tool that allows you to change virtually any
variable setting or performance characteristic of your eXtendo
®
printer.
eXtendo
®
Diagnostic Tool:
A useful tool for identifying possible issues with your printer, its
peripherals and firmware.
eXtendo
®
Font Tool:
Used for uploading and assigning different fonts within the eXtendo
®
printer.
eXtendo
®
Image Tool:
This very helpful tool creates eXtendo
®
format graphic files from
standard format graphic files so they can be uploaded as stored images.
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