eXtendo
®
Thermal Printer Family
HENGSTLER
Part No. D 684 124 Mod. No. 4 080812 LEV page 5 of 38
Table of Contents
1. Introduction ................................................................................................................................ 7
1.1. Additional Documentation ................................................................................................... 7
2. Important Information and Safety Instructions ............................................................................. 8
2.1. General Information ............................................................................................................ 8
2.2. Systems Specific Safety Instructions and Symbols ............................................................. 8
3. Overview .................................................................................................................................... 9
3.1. Overview of Thermal Printing Technology ........................................................................... 9
3.2. X-56 versus X-80 ............................................................................................................... 9
3.3. Functional View ................................................................................................................ 10
3.4. Description of Components and Operation ....................................................................... 10
3.5. Location of Controls and Connectors ................................................................................ 11
3.6. Operation of Sensors and LEDs ....................................................................................... 14
3.6.1. Paper Entrance / Black Mark Sensor ........................................................................ 14
3.6.2. Paper Pre-End (Paper Low) Sensor Option ............................................................... 15
3.6.3. LED Indicators .......................................................................................................... 17
3.6.4. Head Status Sensor.................................................................................................. 17
3.6.5. Chute/Jam Sensor (Optional) .................................................................................... 17
3.7. Features Selected at Time of Order .................................................................................. 18
3.8. Graphic Printing vs. Printing with Printer’s Fonts ............................................................... 19
4. Unpacking ................................................................................................................................ 20
5. Major Options ........................................................................................................................... 20
5.1. Sleep Mode ...................................................................................................................... 20
5.1.1. “Go To Sleep” ........................................................................................................... 21
5.1.2. “Wake Up” ................................................................................................................ 21
6. Installation ................................................................................................................................ 22
6.1. Function ........................................................................................................................... 22
6.2. Mounting Printer ............................................................................................................... 22
6.3. Installing Paper Guides .................................................................................................... 23
6.4. Wiring .............................................................................................................................. 24
6.4.1. Power ....................................................................................................................... 24
6.4.2. Interfacing ................................................................................................................ 25
6.5. Paper Supply ................................................................................................................... 26
6.5.1. Hengstler Paper Roll Holders .................................................................................... 26
6.5.2. Designing Your Own Paper Roll Holder .................................................................... 26
6.6. Power Supply Specifications ............................................................................................ 27
7. Operation ................................................................................................................................. 27
7.1. Loading Paper .................................................................................................................. 27
7.2. Printhead Position Control ................................................................................................ 27
7.3. Paper Advance Wheel ...................................................................................................... 28
7.4. Print Speed ...................................................................................................................... 28
7.5. Cutter Operation ............................................................................................................... 28
7.5.1. Partial Cut with Chute Sensor ................................................................................... 29
7.6. eXtendo
®
Digital Tools ...................................................................................................... 29
8. Low Current Operation.............................................................................................................. 30
8.1. Print Speed ...................................................................................................................... 30
8.2. Graphics/Bar Codes ......................................................................................................... 30
8.3. Reverse Printing ............................................................................................................... 30
8.4. Dot History Factor ............................................................................................................ 30
8.5. Burn Time Correction ....................................................................................................... 30
8.6. Multi-Strobe Factor ........................................................................................................... 31
8.7. Print Density Adjustment .................................................................................................. 31
8.8. Sleep Mode ...................................................................................................................... 31
9. Troubleshooting ........................................................................................................................ 31
10. Maintenance ........................................................................................................................ 31
11. Repair .................................................................................................................................. 32
12. Buying Paper ....................................................................................................................... 32
12.1. Sourcing Paper ................................................................................................................ 32