eXtendo
®
Thermal Printer Family
HENGSTLER
Part No. D 684 124 Mod. No. 4 080812 LEV page 7 of 38
1. Introduction
Thank you for selecting the Hengstler eXtendo
®
thermal printer! We are proud of this feature-rich
product, which was designed using all our expertise and experience, and we are confident that you
will be pleased with the advanced features and outstanding performance.
This Operator Manual is designed to help you with the proper installation, connection to your host
computer system and start-up of the eXtendo
®
thermal printer system. All necessary details will be
explained in the following sections. Please read this manual carefully before using the printer. If you
have any further questions, please do not hesitate to contact us.
The eXtendo
®
thermal printer family does not require any servicing and is intended primarily for
printing and cutting documents and receipts from continuous thermal paper. The X-56 version is for
narrower paper (49 – 60 mm), while the X-80 handles wider paper (60 – 86 mm). Various paper
cutters are available to handle a wide range of paper stocks up to 250 g/m² and more. Powerful
motors allow the use of large paper rolls to maximize time between paper replenishment. An optional
presenter (available soon) prevents the user from touching the paper until it is cut from the paper roll,
thereby preventing many forms of vandalism. If documents are to be printed on preprinted forms or
with a predetermined length, 'Black Mark' control is available. The horizontal and vertical print density
is 203 dpi so that graphics, such as logos etc. can be printed with good quality.
The eXtendo
®
printer family has been designed for use in a wide variety of applications, including
ticketing, parking, banking, transit, reverse-vending, kiosk, car wash, fuel dispensing, and vending
applications. In order to provide the optimal cost/benefit ratio, the eXtendo
®
family of printers allows
you to choose and buy only the features that you need for your application! This extreme
customization insures that you have just the right amount of printer for your task; not too much, and
not too little.
Available in both USB and Serial (RS-232) configurations, the eXtendo
®
printer family is one of the
most versatile we’ve ever produced! Driver software is available that supports the Windows XP and
Linux operating systems. In addition, the printer can also be activated directly in ASCII mode through
ESC sequences; a detailed description of the different sequences is contained in the eXtendo
®
Emulation Command Set Reference.
We’re glad you chose the eXtendo
®
thermal printer family. Once you’ve used it, we’re sure you will
be, too!
1.1. Additional Documentation
Document No. Description
D 684 112 eXtendo
®
Emulation Command Set Reference
D 684 128 eXtendo
®
Paper Specification
D 684 090
D 684 098
X-56 Dimensional Drawing – Twincut Cutter
X-56 Dimensional Drawing – Rotary Cutter
D 684 091
D 684 099
X-80 Dimensional Drawing – Twincut Cutter
X-80 Dimensional Drawing – Rotary Cutter
D 684 152
D 684 154
100 mm Paper Roll Holder Drawing
150 mm Paper Roll Holder Drawing
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