CHAPTER
1
CUSTOMER SUPPORT
Technical Assistance
If you need assistance installing or troubleshooting your device, please contact
us by using one of the methods below:
Find most Vocollect technical documentation at
https://www.help.honeywellaidc.com.
Honeywell - Vocollect Reseller Services
If you purchased equipment or services through a Vocollect reseller, please
contact your reseller first for support or to purchase a support plan.
Honeywell - Vocollect Technical Support
Submit incidents or questions to http://honeywell.custhelp.com or contact
Honeywell - Vocollect Technical Support Center:
United States:
E-mail: workflowsolutionsupport@honeywell.com
Phone: 866 862 7877
Americas (outside U.S.), Australia, New Zealand:
E-mail: workflowsolutionsupport@honeywell.com
Phone: 412 829 8145, Option 3, Option 1
Europe, Middle East, and Africa:
E-mail: workflowsolutionsupport@honeywell.com
Phone: +44 (0) 1344 65 6123
Japan and Korea:
E-mail: vocollectJapan@honeywell.com
Phone: +813 3769 5601
Honeywell - Vocollect Customer Service
Contact Honeywell - Vocollect Customer Service for order placement, order
status, returns, Return Material Authorization (RMA) status, or other customer
service issues:
1 SRX3 User Guide - Preliminary
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