Troubleshooting
Is an external device not working?
If an external device does not function as expected:
■� Turn on the device as instructed in the device user guide.
Some devices, such as monitors and printers, may not be
powered by the computer, and must be turned on before
the computer is turned on.
■� Be sure that
❏�All device connections are secure.
❏�The device is receiving electrical power.
❏�The device, especially if it is an older one, is compatible
with your operating system. For compatibility
information, refer to the Web site of the device
manufacturer.
❏�The correct drivers are installed and updated. Drivers
may be available on a CD included with the device or
on the Web site of the device manufacturer. For more
information about updating drivers, select Start > Help
and Support.
Getting Started 3–7
To Next Page
Loading...
Need help?
General