User’s Guide 9–1
9
Troubleshooting
Use the following suggestions to troubleshoot problems with the
HP iPAQ. It is recommended that you print this chapter for quick
reference if you need to troubleshoot a problem.
Common Problems
Problem Solution
I cannot see
anything on the
screen.
■ Be sure the HP iPAQ is powered on.
■ Be sure the HP iPAQ is connected to the AC Adapter,
and the AC Adapter is plugged into an electrical outlet.
■ Reset the HP iPAQ by using the stylus to briefly press
the Reset button.
My battery does
not keep
charged as long
as I would like.
■ Always keep the HP iPAQ connected to the AC Adapter
and an electrical outlet when not using it.
■ Dim the backlight. Tap Start > Settings > System tab >
Backlight > Brightness tab. In the backlight settings,
adjust the slider to a lower level. This conserves battery
power.
The backlight
keeps turning
off.
■ In Backlight Settings, increase the amount of time the
backlight stays on when not in use.
■ Select the option to turn on the backlight only when you
touch the screen or push a button.
(Continued)
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