c. Select Hard Drive Utilities.
d. Under Utilities, select Disk Sanitizer, select the hard drive storing the data you want to clear, and
then follow the on-screen instructions to continue.
Nonvolatile memory usage
Table 13-1 Troubleshooting steps for nonvolatile memory usage
Nonvolatile
memory type Amount (Size)
Does this
memory
store
customer
data?
Does this
memory
retain data
when power
is removed?
What is the
purpose of this
memory?
How is data entered into this
memory?
How is this memory
write-protected?
HP Sure Start ash
(select models
only)
8 MB No Yes Provides
protected
backup of
critical System
BIOS code, EC
rmware, and
critical
computer
conguration
data for select
platforms that
support HP
Sure Start.
For more
information,
see Using HP
Sure Start
(select models
only)
on page 90.
Data cannot be written to this
device via the host processor.
The content is managed
solely by the HP Sure Start
Embedded Controller.
This memory is protected
by the HP Sure Start
Embedded Controller.
Real Time Clock
(RTC) battery
backed-up CMOS
conguration
memory
256 bytes No Yes Stores system
date and time
and noncritical
data.
RTC battery backed-up CMOS
is programmed using
Computer Setup (BIOS), or by
changing the Windows date &
time.
This memory is not write-
protected.
Controller (NIC)
EEPROM
64 KB (not
customer
accessible)
No Yes Stores NIC
conguration
and NIC
rmware.
NIC EEPROM is programmed
using a utility from the NIC
vendor that can be run from
DOS.
You must use a utility for
writing data to this
memory that is available
from the NIC vendor.
Writing data to this ROM
in an inappropriate
manner will render the
NIC non-functional.
DIMM Serial
Presence Detect
(SPD)
conguration data
256 bytes per
memory
module, 128
bytes
programmable
(not customer
accessible)
No Yes Stores memory
module
information.
DIMM SPD is programmed by
the memory vendor.
Data cannot be written to
this memory when the
module is installed in a
computer. The specic
write-protection method
varies by memory vendor.
Nonvolatile memory usage 87