Your Serial Number. Used to link your controller to your account
Connection to Hydrawise Success Rate
Server Status
A successful connection to the Hydrawise servers is indicated by Sync’d as the Server
Status.
SERVER STATUS MESSAGES
Message
Description
OK - updated xxx seconds ago
The controller is connected to Hydrawise and last got a
configuration update xxx seconds ago. This is the
normal state.
Wireless Down Wireless is not connected
OK - Updating certificates
The controller is doing an initial upgrade from version 2.x to 3.x
software. You should only see this once, if the controller is
continually showing this then there is a problem - please contact
Anthony with a video of the problem.
OK - Downloading Software
The controller is doing a firmware upgrade. During this
period no configuration changes will be processed by
the controller.
Connecting in xxx seconds
The controller is not connected and is waiting xxx
seconds before attempting to reconnect to the internet.
When a connection fails we do not try to reconnect
immediately - there is an escalating delay between 5
seconds the 60 minutes (worst case after 33
unsuccessful connections). There is a “Reconnect Now”
button on the Controller Status screen to force a
reconnection immediately if you’re in front of the
controller.
Connecting to the Internet
The controller is attempting to connect to the internet
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