Viewing the Serial Number
The serial number is needed when you add your controller to the cloud. This number is
found on the controller or using the controller’s touch screen.
To link your controller to your account, please refer to this article How To Remove or Link
Your Serial Number [1]
NOTE: The serial number A8000000 is a generic serial number assigned when the
controller has not been registered (never connected to the internet to activate). This serial
number will show on the touchscreen temporarily until the controller is connected to the
internet. To see the real serial number, either to refer to the sticker or put the controller
online so it updates to the correct online serial number.
To access the serial number on the touch screen, follow these steps:
1. From the HOME screen, click STATUS.
2. Click CONTROLLER STATUS.
The serial number is shown on this screen. Depending on the model, you may see it at the
top or bottom.
NOTE: The serial number contains only letters a through f and numbers 0 through 9.
Serial Number on Screen
1. 2.
3.
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