Introduction
What
is
Problem
Determination?
Problem determination
is
a set
of
procedures to help
you
resolve
operational or system failures. This guide will direct
you
to
make
a series
of
observations and answer YES
or
NO
when checking the
results. By following the steps outlined in this guide,
you
can tell
if
service is needed, or what action
to
take to make
your
system
operational again.
Part
of
your
Problem Determination may include loading
the
Diagnostic Aids Diskette
or
Cassette.
The Diagnostic Aids contains a series
of
tests
to
help
you
locate a
problem with any
of
the four components
of
your
system. These
four units are known
as
Customer Replaceable Units (CRUs) and
consist
of
the System Unit, Keyboard, Display and Printer. You
will find
your
Diagnostic Aids located in the rear
of
"Guide
to
Operations. "
POPs 4-3
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