1. Is the operating system available and can you enter commands from the
command line?
v Yes: Is OS/400 available on the system (see “Determining the Dominant
Operating System” in the iSeries Service Functions)?
– No: Continue with the next step.
– Yes: Use the online problem analysis procedures to isolate the problem.
Use the Work with Problem (WRKPRB) command to determine if a recent
problem was entered in the problem log, or use the Verify Tape (VFYTAP)
command to run verification tests.
v No: Go to step 4 of this procedure.
2. Clean the recording head in the tape unit. Use the correct IBM Cleaning
Cartridge Kit:
v In Canada, the United States, and all other countries use part 16G8467.
3. Attempt the failing operation again.
Does the operation complete successfully?
v No: Continue with the next step.
v Yes: The original data cartridge is defective. The problem has been corrected.
This ends the procedure.
4. Look at the 4 rightmost characters of the Data display for word 1. These 4
characters are the unit reference code.
Is the failing tape unit located in a type 9427 Tape Library device?
v Yes:Goto“(9427) Tape Unit Reference Codes” on page 192.
v No: Does the label on the front of the 7208 Tape Drive show 7208-002?
– Yes: See Table 1. (7208) Model 002 Tape Drive Reference Codesand find
the unit reference code.
– No: The label shows 7208-012. See Table 3. (7208) Model 012 Tape Drive
Reference Codes and find the unit reference code.
Table 1. (7208) Model 002 Tape Drive Reference Codes
Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item
0001 Tape unit failure
1. Look at the In-use lights. If the green light is off and the yellow light is
on, the tape unit is indicating an error condition.
2. Switch off power to the tape unit.
3. Switch on power to the tape unit.
4. Clean the recording head in the tape unit. Use the IBM Cleaning
Cartridge Kit (part 21F8593).
5. Use a new data cartridge if saving data.
Also see the procedure for reference code FFFF.
MLVTMED
91F0914
7208
182
iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference
Codes)
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