5. Type gui to display the graphical user interface, or type cmd to display the
DSA interactive menu.
6. Follow the instructions on the screen to select the diagnostic test to run.
Results
If the diagnostic programs do not detect any hardware errors but the problem
remains during normal server operation, a software error might be the cause. If
you suspect a software problem, see the information that comes with your
software.
A single problem might cause more than one error message. When this happens,
correct the cause of the first error message. The other error messages usually will
not occur the next time you run the diagnostic programs.
If the server stops during testing and you cannot continue, restart the server and
try running the DSA Preboot diagnostic programs again. If the problem remains,
replace the component that was being tested when the server stopped.
Diagnostic text messages
Diagnostic text messages are displayed while the tests are running.
A diagnostic text message contains one of the following results:
Passed: The test was completed without any errors.
Failed: The test detected an error.
Aborted: The test could not proceed because of the server configuration.
Additional information concerning test failures is available in the extended
diagnostic results for each test.
Viewing the test log results and transferring the DSA collection
Use this information to view the test log results and transferring the DSA
collection.
About this task
To view the test log for the results when the tests are completed, click the Success
link in the Status column, if you are running the DSA graphical user interface, or
type :x to exit the Execute Tests menu, if you are running the DSA interactive
menu, or select Diagnostic Event Log in the graphical user interface. To transfer
DSA Preboot collections to an external USB device, type the copy command in the
DSA interactive menu.
Procedure
v If you are running the DSA graphical user interface (GUI), click the Success link
in the Status column.
v If you are running the DSA interactive menu (CLI), type :x to exit the Execute
Tests menu; then, select completed tests to view the results.
Results
You can also send the DSA error log to IBM support to aid in diagnosing the
server problems.
Chapter 3. Troubleshooting 79
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