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This Krups’ product is warranted for 1 year with a maximum of 3,000 cycles from the date of
purchase against defects in material and workmanship. During this period, Krups will, at its
option, either repair or replace a defective product or any component found to be defective,
at no cost. If a replacement product is sent, it will carry the remaining warranty of the original
product. This warranty does not apply to any defect arising from misuse of the product, negli-
gence, failure to follow Krups’ instructions on use and maintenance, use on current of vol-
tage other than that stamped on the product, or alterations or repairs not authorized by
Krups. This warranty does not cover products that have been used for commercial purposes
or normal wear and tear such as valves and seals that need to be replaced in the ordinary
course, or if objects other than coffee beans are put through the grinder.
THE DURATION OF ANY IMPLIED WARRANTY WHATSOEVER, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTI-
CULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THE EXPRESS WAR-
RANTY PROVIDED HEREIN. KRUPS SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES WHATSOEVER.
Some states do not allow limitation on how long an implied warranty lasts or do not allow the
exclusion of incidental or consequential damages, so the above limitations may not apply to
you. This warranty gives you specific legal rights, and you may also have other rights, which
vary from state to state. If you believe your product is defective, take the product (or send it
postage prepaid) along with proof of purchase to the nearest authorized Krups Service
Center. (To find the nearest authorized Krups Service Center visit the Krups website or
contact Consumer Service in your country indicated below) Krups Service Center locations
can be found by visiting the website www.krupsUSA.com in the USA or www.krups.ca in
Canada. When shipping the product to the service center please include a note explaining
the issue, a copy of the sales receipt and provide a valid return address on the outside of the
shipping box (no PO Boxes). If the product is out of warranty or warranty can’t be validated,
the service center will send an estimate of repair for your approval.
LIMITED WARRANTY
CONSUMER SERVICE
If you have additional questions, please call our Consumer Service Department. It is helpful
to have the product available at the time of your call and to know the model number that can
generally be found on the base of the product.
USA
Phone 1 866 668 0325
Hours*
Monday - Friday from 8:00 a.m. - 6:30 p.m. (EST)
Letters should be addressed to:
Krups
196 Boston Avenue
Medford, MA 02155
Only letters can be accepted at this address.
Packages without a return authorization number
will be refused or forwarded to a Service Center.
*Please note hours are subject to change.
CANADA
Phone 1 800 418 3325
Hours*
Monday - Friday 8:30 a.m. - 4:30 p.m. (EST)
Letters should be addressed to:
Groupe SEB Canada Inc.
345 Passmore Avenue Toronto, Ontario
Canada M1V 3N8
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