Troubleshooting
8-8
This message is displayed when a paper lift error has occurred in the paper
source's cassette. Pull out the cassette for the paper source displayed (either
the paper cassettes or optional paper feeders) and check if the paper is loaded
correctly.
The message Call service. is displayed when this error occurs repeatedly.
The left cover of the printer is open. Close the left cover.
The rear cover of the printer is open. Close the rear cover.
The top cover of the printer is open. Close the printer top cover.
The IPv6 address entered in the host name is not enclosed in brackets [ ]. To
enter the IPv6 address, enclose the address in brackets [ ].
(e.g., [3ae3:9a0:cd05:b1d2:28a:1fc0:a1:10ae]:140)
Press the power switch to turn off, and then press it again to turn on. If this
message still remains, press the power switch to turn off, and contact your
service representative.
An error occurred when obtaining user information after the authentication. Log
in again.
Message Corrective Action
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