Kyocera FS-C1020MFP User Manual

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Common Problems
This section describes how to troubleshoot common problems that may occur while operating the machine.
Problem Possible cause Solution
The machine does not turn
on.
The power cord is not
connected properly.
● Make sure that the power plug is firmly
inserted into the wall outlet.
● Make sure that the wall outlet is not
defective by connecting another working
device.
An error message is shown
on the machine's screen.
An error has occurred.
See Error and Status Messages on the Screen .
Pages are not printed.
The machine is warming up
or receiving data.
Wait until "Printing" appears on the screen. If
"Processing" is displayed on the screen, the
machine is receiving data.
Pages are not printed.
The interface cable is not
connected correctly.
● Reconnect the cable.
● Check that the interface cable is the correct
type.
Strange noise is heard.
The supplies or options are
not properly installed.
Confirm that the supplies or options are properly
installed.
The machine executes
periodic cleaning of the
interior when [TB Cleaning]
in [Machine Settings] is set
to [On].
The noise does not indicate a malfunction. Wait
until the cleaning is complete.
The volume of the sounds
produced by the machine is
too loud.
The volume is set to the high
level.
Adjust the volume of the beep, ring, speaker, and
alarm sounds . For details, see
Machine Settings .
The volume of the sounds
produced by the machine is
too quiet.
The volume is set to Off or
the low level.
Adjust the volume of the beep, ring, speaker, and
alarm sounds . For details, see
Machine Settings .
● If any of these problems persist, turn off the power, pull out the power cord, and contact your service representative.
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Kyocera FS-C1020MFP Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (color, normal)	14 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Digital sender	No
Maximum duty cycle	- pages per month
Number of print cartridges	4
Scan speed	5 sec/page
Dimensions (WxDxH)	420 x 493 x 476 mm
Power requirements	AC 220 - 240 V, 50/60 Hz
Networking features	10/100BaseTX
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	print, scan
Compatible operating systems	Windows 2000/XP/Server, 2003/Vista/Server 2008, Mac OS X Version 10.2.8
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Fax coding methods	MH, MMR (Fax coding method), MR
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	500 sheets
Processor family	ARM
Sound power level (standby)	34 dB
Sound pressure level (printing)	58 dB
Media weight (tray 1)	60–160 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60–105 g/m²
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	25 W
Power consumption (average operating)	1300 W
Market positioning	Business