Kyocera FS-C1020MFP User Manual

Top Page > Troubleshooting > Fax Problems
Fax Problems
This section describes fax problems and possible solutions.
When an error code appears on the Activity Report/TX Report
The table below describes the meaning of error codes that appear under "Results" on the Activity
Report or TX Report, and what to do when a particular error code appears.
"X" indicates a number in an error code that appear differently depending on a specific situation.
Error Code Solution
1XXX11
An original has been jammed inside the ADF while sending a fax in Immediate Transmission
mode.
● Remove jammed originals, and then place them again. See Removing Scanning
Jams .
● Check the originals are suitable for scanning. See Placing Originals .
1XXX21
The line could not be connected correctly.
● Confirm that the telephone line is properly connected to the machine.
● Disconnect the telephone line from the machine, and connect a standard telephone
in its place. Confirm that you can make calls using the telephone. If you cannot make
calls this way, contact your telephone company.
● If the problem persists, contact your service representative.
1XXX22 to 1XXX23
Dial fails when trying to send faxes.
● Confirm that the fax number you dialed is correct.
● Confirm that the destination is a fax machine.
● Confirm that the line is not busy.
● You may need to insert a pause between dial digits. Press the [Pause/Redial] key
after, for example, the area code.
● Confirm that [PBX Selection] under [Admin Settings] is set properly for your
connection method to the telephone network. See
Administrator Settings .
1XXX32 to 1XXX84
An error occurred while sending a fax.
● Confirm that the telephone line is properly connected to the machine.
● Disconnect the telephone line from the machine, and connect a standard telephone
in its place. Confirm that you can make calls using the telephone. If you cannot make
calls this way, contact your telephone company.
● If the problem persists, contact your service representative.
Contents Previous Next Settings

Kyocera FS-C1020MFP Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (color, normal)	14 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Digital sender	No
Maximum duty cycle	- pages per month
Number of print cartridges	4
Scan speed	5 sec/page
Dimensions (WxDxH)	420 x 493 x 476 mm
Power requirements	AC 220 - 240 V, 50/60 Hz
Networking features	10/100BaseTX
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	print, scan
Compatible operating systems	Windows 2000/XP/Server, 2003/Vista/Server 2008, Mac OS X Version 10.2.8
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Fax coding methods	MH, MMR (Fax coding method), MR
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	500 sheets
Processor family	ARM
Sound power level (standby)	34 dB
Sound pressure level (printing)	58 dB
Media weight (tray 1)	60–160 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60–105 g/m²
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	25 W
Power consumption (average operating)	1300 W
Market positioning	Business