Kyocera FS-C1020MFP User Manual

Top Page > Troubleshooting > Paper Feed Problems > Removing Printing Jams
Removing Printing Jams
If a paper jam occurs, one of the following messages appear on the screen:
“Duplex Jam Duplex Misfeed Jam”
“Inner Jam”
“Lower Misfeed Jam”
“Outer Jam”
“Upper Misfeed Jam”
Open the front cover and check the following positions, in the order indicated, to locate the jammed paper.
● Jammed paper may be covered in toner. Be careful not to get toner on your hands or clothes.
● Toner on prints made immediately after clearing a paper jam may be insufficiently fused and can smudge. Make test prints
until smudges no longer appear.
● Do not forcefully remove jammed paper, as it may tear. Torn pieces remaining inside the machine will cause further jams and
possibly damage the machine.
1. Fusing Unit
If paper is jammed in the fusing unit, see
If paper jams inside the fusing unit .
2. Tray
If paper is jammed in the tray, see
If paper jams inside a tray .
3. Transfer Unit
If paper is jammed in the transfer unit, see
If paper jams inside the transfer unit .
Related topics
If paper jams inside the fusing unit
If paper jams inside a tray
If paper jams inside the transfer unit
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Kyocera FS-C1020MFP Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (color, normal)	14 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Digital sender	No
Maximum duty cycle	- pages per month
Number of print cartridges	4
Scan speed	5 sec/page
Dimensions (WxDxH)	420 x 493 x 476 mm
Power requirements	AC 220 - 240 V, 50/60 Hz
Networking features	10/100BaseTX
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	print, scan
Compatible operating systems	Windows 2000/XP/Server, 2003/Vista/Server 2008, Mac OS X Version 10.2.8
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Fax coding methods	MH, MMR (Fax coding method), MR
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	500 sheets
Processor family	ARM
Sound power level (standby)	34 dB
Sound pressure level (printing)	58 dB
Media weight (tray 1)	60–160 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60–105 g/m²
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	25 W
Power consumption (average operating)	1300 W
Market positioning	Business