Kyocera FS-C1020MFP User Manual

Top Page > Troubleshooting > Scanner Problems
Scanner Problems
This section describes scanner problems and possible solutions.
Problem Solution
The machine does not start scanning.
The ADF or ADF cover is open. If the ADF or ADF cover is open, you
cannot scan using the ADF. Close the ADF or ADF cover.
The scanned image is dirty.
● The exposure glass or ADF is dirty. See Cleaning .
● Before placing originals on the exposure glass, make sure that
toner or correction fluid is dry.
The scanned image is distorted or out
of position.
The original was moved during scanning. Do not move the original during
scanning.
The scanned image is upside down.
The original was placed upside down. Place the original in the correct
orientation. See
Placing Originals .
The scanned image is blank.
The original was placed with the front and back reversed. When using the
exposure glass, place originals copy side down. When using the ADF,
place originals copy side up. See
Placing Originals .
The scanned image is too dark or too
light.
Adjust the image density. See Adjusting image density .
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Kyocera FS-C1020MFP Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (color, normal)	14 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Digital sender	No
Maximum duty cycle	- pages per month
Number of print cartridges	4
Scan speed	5 sec/page
Dimensions (WxDxH)	420 x 493 x 476 mm
Power requirements	AC 220 - 240 V, 50/60 Hz
Networking features	10/100BaseTX
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	print, scan
Compatible operating systems	Windows 2000/XP/Server, 2003/Vista/Server 2008, Mac OS X Version 10.2.8
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Fax coding methods	MH, MMR (Fax coding method), MR
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	500 sheets
Processor family	ARM
Sound power level (standby)	34 dB
Sound pressure level (printing)	58 dB
Media weight (tray 1)	60–160 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60–105 g/m²
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	25 W
Power consumption (average operating)	1300 W
Market positioning	Business