Kyocera FS-C1020MFP User Manual

Top Page > Troubleshooting > Paper Feed Problems
Paper Feed Problems
If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of
the machine and paper.
Problem Solution
Paper does not feed smoothly.
● Use supported types of paper. See Supported Paper for Each
Tray .
● Load paper correctly, making sure that the paper guides are
properly adjusted. See
Loading Paper .
● If the paper is curled, straighten the paper.
Paper jams occur frequently.
● If there are gaps between the paper and the paper guides,
adjust the paper guides to remove the gaps.
● Avoid printing on both sides of paper when printing images
that contain large areas of solid color, which consume a lot of
toner.
● Use supported types of paper. See Supported Paper for Each
Tray .
● Load paper only as high as the upper limit markings on the
paper guide.
● Make sure that the friction pad, paper feed roller or
registration roller is clean. See
Cleaning the Friction Pad and
Paper Feed Roller and Cleaning the Registration Roller .
Multiple sheets of paper are fed at one
time.
● Fan the paper well before loading. Also make sure that the
edges are even by tapping the stack on a flat surface such as
a desk.
● Make sure that the paper guides are in the right position.
● Use supported types of paper. See Supported Paper for Each
Tray .
● Load paper only as high as the upper limit markings on the
paper guide.
● Make sure that the friction pad, paper feed roller or
registration roller is clean. See
Cleaning the Friction Pad and
Paper Feed Roller and Cleaning the Registration Roller .
● Check that paper was not added while there was still some left
in the tray.
Only add paper when there is none left in the tray.
Paper gets wrinkles.
● Paper is damp. Use paper that has been stored properly. See
Paper and Other Media .
● Paper is too thin. See Paper and Other Media .
● If there are gaps between the paper and the paper guides,
adjust the paper guides to remove the gaps.
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Kyocera FS-C1020MFP Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (color, normal)	14 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Digital sender	No
Maximum duty cycle	- pages per month
Number of print cartridges	4
Scan speed	5 sec/page
Dimensions (WxDxH)	420 x 493 x 476 mm
Power requirements	AC 220 - 240 V, 50/60 Hz
Networking features	10/100BaseTX
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	print, scan
Compatible operating systems	Windows 2000/XP/Server, 2003/Vista/Server 2008, Mac OS X Version 10.2.8
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Fax coding methods	MH, MMR (Fax coding method), MR
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	500 sheets
Processor family	ARM
Sound power level (standby)	34 dB
Sound pressure level (printing)	58 dB
Media weight (tray 1)	60–160 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60–105 g/m²
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Power consumption (standby)	25 W
Power consumption (average operating)	1300 W
Market positioning	Business