•ToruntheLenovoThinkVantageToolboxprogramontheWindowsXPoperatingsystem,clickStart➙All
Programs➙ThinkVantage➙LenovoThinkVantageToolbox.Followtheinstructionsonthescreen.
ForadditionalinformationaboutrunningtheLenovoThinkVantageToolboxprogram,refertotheLenovo
ThinkVantageToolboxhelpsystem.
PC-DoctorforRescueandRecovery
ThePC-DoctorforRescueandRecoverydiagnosticprogramispartoftheRescueandRecoveryworkspace
onyourLenovocomputer.UsethePC-DoctorforRescueandRecoveryprogramifyouareunableto
starttheWindowsoperatingsystem.
TorunthePC-DoctorforRescueandRecoveryprogramfromtheRescueandRecoveryworkspace,do
thefollowing:
1.Turnoffthecomputer.
2.RepeatedlypressandreleasetheF11keywhenturningonthecomputer.Whenyouhearbeepsorsee
alogoscreen,releasetheF11key.TheRescueandRecoveryworkspaceopensafterashortdelay.
3.FromtheRescueandRecoveryworkspace,selectLaunchadvancedRescueandRecovery➙
Diagnosehardware.ThePC-DoctorforRescueandRecoveryprogramopens.
4.Selectthedesireddiagnostictest.Then,followtheinstructionsonthescreen.
ForadditionalinformationaboutrunningthePC-DoctorforRescueandRecoveryprogram,refertothe
PC-DoctorforRescueandRecoveryhelpsystem.
Note:IfyouencounterfailuresthatpreventyoufromgainingaccesstotheRescueandRecovery
workspace,youcanrunthePC-DoctorforRescueandRecoveryprogramafterusingarescuemedium
torecoverthecomputerfromfailuresandgainingaccesstotheRescueandRecoveryworkspace.See
“Creatingandusingarescuemedium”onpage45.
PC-DoctorforDOS
YoucanalsodownloadthelatestversionofthePC-DoctorforDOSdiagnosticprogramfrom
http://support.lenovo.com.ThePC-DoctorforDOSdiagnosticprogramrunsindependentlyoftheWindows
operatingsystem.UsethePC-DoctorforDOSdiagnosticprogramifyouareunabletostarttheWindows
operatingsystem.Y oucanrunthePC-DoctorforDOSdiagnosticprogramfromadiagnosticdiscthat
youcreated.
Creatingadiagnosticdisc
Thissectionprovidesinstructionsonhowtocreateadiagnosticdisc.
Tocreateadiagnosticdisc,dothefollowing:
1.Downloadaself-startingbootablediscimage(knownasanISOimage)ofthediagnosticprogramfrom:
http://support.lenovo.com
2.UseanyCD/DVDburningsoftwaretocreateadiagnosticdiscwiththeISOimage.
Runningthediagnosticprogramfromthediagnosticdisc
Thissectionprovidesinstructionsonhowtorunthediagnosticprogramfromthediagnosticdiscthat
youcreated.
Torunthediagnosticprogramfromthediagnosticdiscthatyoucreated,dothefollowing:
1.Makesurethatyourcomputeristurnedoff.
2.RepeatedlypressandreleasetheF12keywhenturningonthecomputer.WhentheStartupDevice
Menuopens,releasetheF12key.
Chapter7.Troubleshootinganddiagnosticprograms63