Name: Lenovo Yoga 370
Brand: Lenovo
Rating: 4 (1 reviews)

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Iftheproblempersists,havethecomputerserviced.

•Problem:Thebatterycannotgetcharged.

Solution:Youcannotchargethebatterywhenitistoohot.Ifthebatteryishot,turnoffthecomputerand

waitforawhiletoletitcooltoroomtemperature.Afteritcools,rechargethebattery.Ifitstillcannot

becharged,haveitserviced.

Poweradapterproblem

Problem:Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthe

poweradapter(powerplug)iconisnotdisplayedintheWindowsnotiﬁcationarea.Theacpowerindicator

alsodoesnotlightup.

Solution:Dothefollowing:

1.Ensurethattheconnectionoftheacpoweradapteriscorrect.

2.Iftheconnectionoftheacpoweradapteriscorrect,turnoffthecomputer,andthendisconnecttheac

poweradapter.

3.Reconnecttheacpoweradapter,andthenturnonthecomputer.

4.IfthepoweradaptericonstillisnotdisplayedintheWindowsnotiﬁcationarea,havetheacpower

adapterandyourcomputerserviced.

Powerproblems

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.

•Problem:Mycomputerisgettingnopoweratall.

Solution:Checkthefollowingitems:

1.Verifythepowerbutton.Thepowerbuttonisilluminatedwheneverthecomputerison.

2.Checkallpowerconnections.Removeanypowerstripsandsurgeprotectorstoconnecttheac

poweradapterdirectlytotheacpoweroutlet.

3.Inspecttheacpoweradapter.Checkforanyphysicaldamage,andensurethatthepowercableis

ﬁrmlyattachedtotheadapterbrickandthecomputer.

4.Verifythattheacpowersourceisworkingbyattachinganotherdevicetotheoutlet.

•Problem:Mycomputerdoesnotrunonbatterypower.

Solution:Checkthefollowingitems:

1.Ifthebatteryrunsoutofpower,attachtheacpoweradaptertorechargethebattery.

2.Ifthebatteryischargedbutthecomputerdoesnotrun,contactLenovotoreplacethebattery

withanewone.

Powerbuttonproblem

Problem:Thesystemdoesnotrespond,andIcannotturnoffthecomputer.

Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonforfoursecondsormore.If

thesystemstilldoesnotrespond,removetheacpoweradapter.Thenresetthesystembyinsertinga

straightenedpaperclipintotheemergency-resethole.

Chapter7.Troubleshootingcomputerproblems87

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