Lexmark Pro715 User Manual

Troubleshooting
Before you troubleshoot
Use this checklist to solve most printer problems:
• Make sure the power cord is plugged into the printer and into a properly grounded, working electrical outlet.
• Make sure the printer is turned on.
• Make sure the printer is securely connected to the computer, print server, or network access point.
• Check the printer for error messages, and resolve any errors.
• Check for paper jam messages, and clear any jams.
• Check the ink cartridges, and install new cartridges if necessary.
• Turn the printer off, wait about 10 seconds, and then turn the printer back on.
Note: Make sure the printer is not in Sleep mode. Press and hold
for three seconds to turn off the printer.
If Troubleshooting does not solve your problem
Visit our Web site at http://support.lexmark.com to find the following:
• Knowledgebase articles with the latest information and troubleshooting for your printer
• Live online technical support
• Contact numbers for telephone technical support
Setup troubleshooting
• “Incorrect language appears on the display” on page 132
• “Software did not install” on page 133
• “Print job does not print or is missing pages” on page 134
• “Printer is printing blank pages” on page 135
• “Printer is busy or does not respond” on page 136
• “Cannot delete documents from the print queue” on page 136
• “Cannot print through USB” on page 136
Incorrect language appears on the display
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
CHANGE THE LANGUAGE USING THE PRINTER MENUS
1 From the printer control panel, navigate to:
> Setup > > Device Setup > > Language >
2 Press the up or down arrow button to scroll to the language you want, and then press .
Troubleshooting
132

Lexmark Pro715 Specifications

General

PictBridge	Yes
Dimensions (WxDxH)	465 x 403 x 251 mm
All-in-one functions	Copy, Fax, Print, Scan
Color all-in-one functions	copy, fax, print, scan
Print technology	Inkjet
Maximum resolution	4800 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	10 ppm
Print speed (color, normal quality, A4/US Letter)	6 ppm
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	10000 pages per month
Recommended duty cycle	700 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PDF 1.6, PostScript 3
Copier resize	25 - 400 %
Maximum copy resolution	- DPI
Copy speed (black, normal quality, A4)	14 cpm
Copy speed (color, normal quality, A4)	7 cpm
Scanner type	Flatbed & ADF scanner
Input color depth	48 bit
Maximum scan area	216 x 356 mm
Optical scanning resolution	1200 x 1200 DPI
Faxing	Color faxing
Modem speed	33.6 Kbit/s
Total input capacity	150 sheets
Maximum input capacity	700 sheets
Auto document feeder (ADF) input capacity	50 sheets
Envelopes sizes	7 3/4, 9, 10, B5, C4, DL
Photo paper sizes	10x15, 13x18 cm
Maximum print size	216 x 297 mm
Paper tray media types	Banner, Card stock, Envelopes, Iron-On Transfers, Labels, Photo paper, Plain paper
Non-ISO print media sizes	2l, Executive (184 x 267mm), Folio (media size), hagaki card, index card, l, Letter (media size), Oficio (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Photo paper sizes (imperial)	4x6, 5x7 \
Borderless printing media sizes	4x6, 2L, A4, B5, Hagaki card, L, Legal, Letter
Maximum ISO A-series paper size	A4
Display	LCD
Display diagonal	2.4 \
Market positioning	Home & office
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	2
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	802.1x RADIUS, EAP-TTLS, LEAP, MD5, PEAP, SSL/TLS
Supported network protocols (IPv4)	TCP/IP, AppleTalk, TCP UDP
Supported network protocols (IPv6)	TCP/IP
Internal memory	256 MB
Processor frequency	330 MHz
Sound pressure level (copying)	49 dB
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (average operating)	32 W
Package weight	11960 g
Mac operating systems supported	Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Linux operating systems supported	RedHat EL Linux 4.0 U5, RedHat EL Linux 4.0 U6, RedHat EL Linux 4.0 U7, RedHat EL Linux 5.0, Solaris 10 U4, Solaris 10 U5, Ubuntu 10.04, Ubuntu 9.04, Ubuntu 9.10
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Windows operating systems supported	Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Sustainability certificates	ENERGY STAR
Certification	CSA, c-UL-us, ICES Class B, Executive Order 132221, CE Class B, CB IEC 60950 IEC 60825-1, GS (TÜV), SEMKO, C-tick mark Class B, V85, CCC Class B, BSMI Class B, METI(PSE), VCCI Class B, FCC Class B, UL 60950 3rd Edition, CCIB

Weight and Dimensions

Weight	9090 g