71 | Troubleshooting
SAM-e
Symptom Cause Corrective Action(s)
SAM-e spitting out water 1 “P” Trap too close to SAM-e 1 “P” trap must be at least 12 in (30
cm) below header. Relocate if
required.
2 Condensate line not sloped
sufficiently
2 Ensure line is sloped sufficiently to
carry condensate produced.
3 Steam line not insulated 3 If steam line is long condensate build
up could overload the SAM-e
condensate port. Insulate the steam
line to improve efficiency and install
condensate traps as required.
SAM-e Grommet leaks 1 Distributor tubes not seated
properly
1 Push distributor tubes down until
support washer is resting on rubber
grommet.
2 Grommet Damaged 2 Replace any damaged grommets
Blower Pack
Symptom Cause Corrective Action(s)
Blower not operating
Note: Blower pack does not
Come on unless steam is
Being produced by the
humidifier.
1 No power to blower pack 1a Check power connection.
1b Check blower pack fuses
2 On/Off Thermostat not closing 2 Check wiring to thermostat replace if
it does not close when it is exposed to
steam.
Digital Humidistat
Symptom Cause Corrective Action(s)
Humidistat Reading incorrectly 1 Sensor out of calibration 1 Check reading against known reliable
instrument. If out of calibration it can
be field calibrated ±10%. Press
buttons together until calH
appears on the display. Press to
display the current calibration trim.
Adjust using buttons. Press
button when done.
2 Improper sensor location 2 Check that the humidistat is
positioned in a location
representative of room humidity.
3 Exposed to draft or heat source 3 Check that heat/cold fluctuations,
drafts, sunlight, doors, or vents are
affecting the reading.
4 No vapour barrier 4 Insure drafts cannot affect reading by
ensuing vapour barrier is in place and
working.
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