Troubleshooting > 82
C
LEARING
PAPER
JAMS
1. If a sheet is well advanced out of the top of the printer, simply grip it and pull gently
to draw it fully out. If it does not remove easily, do not use excessive force. It can be
removed from the rear later.
2. Press the cover release and open the printer’s output tray fully.
3. Note the positions of the four toner cartridges (a) and image drums (b). It is
essential that they go back in the same order.
It will be necessary to remove the four image drums to gain access to the paper path.
4. Holding it by its top centre, lift the image drum, complete with its toner cartridge, up
and out of the printer.
NOTE
For illustrative purposes, the C712 printer has been shown. If you have a C612
printer, the principle is the same.
WARNING!
If the printer has been powered on, the fuser will be hot. This area
is clearly labelled. Do not touch.
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