No image appears
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6.3 No image appears
Problem description: You have started the software and can activate the camera.
But no image appears. After making sure that the camera is correctly integrated into
the light path and that all shutters are open, check these possible problems:
The color depth has been incorrectly set
The graphic card's driver is outdated
The power saving mode in the BIOS prevents image acquisition
Solution: Check the description of possible problems listed below.
6.3.1 The color depth has been incorrectly set
Problem: The color depth on your monitor has been incorrectly set.
Set the monitor's
display to a color
depth of 32 bit.
Solution: Check that with the monitor's display, a color depth of 32 bit has been set.
Follow the instructions according to the operating system in use.
MS-Windows XP:
1) In the Start menu, click the Control Panel entry.
" The Control Panel dialog box opens.
2) If the classic view is not active, click the Switch to Classic view entry, on the
left-hand side.
3) Doubleclick the Display icon.
" The Display Properties dialog box opens.
4) Click the Settings tab.
5) In the Color quality field, click the Highest (32 bit) option.
6) Click the OK button.
MS-Windows Vista:
1) In the Start menu, click the Control Panel entry.
" The Control Panel dialog box opens.
2) Click the Classic View entry, should it appear on the left.
3) Doubleclick the Personalization icon.
" The Personalize appearance and sound dialog box opens.
4) Here, click the lowest entry, Display Settings.
" The Display Settings dialog box opens.
MS-Windows 7:
1) In the Start menu, click the Control Panel entry.
" The Control Panel dialog box opens.